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Simple Tips for Establishing Rapport
and Building Relationships |
- Don't
judge. She'll feel it, know it, and hate you for it.
- Talk.
We are not suggesting you reveal your deepest secret, simply talk
about something you have in common. Ask questions to find out what
she likes that you have a similar interest in.
- Don't
jump into issues as soon as she walks in the door. Give both of you
time to feel comfortable around each other.
- Give
her your undivided attention. Allow the machine to pick up your calls,
put a note on your door to avoid distractions.
- Get
yourself centered and focused. If you are having a horrible day, take
a few minutes before you meet with her to get yourself calmed down
and ready to focus on her.
- Plan
your time together. Have a plan regarding what you are going to talk
about and what issues you are addressing.
- If you
are planning on an activity, prepare for it before she (or the group)
arrives. It is frustrating for everybody to have to rush or wait for
something.
- Be respectful.
Remember - you are establishing rapport and building trust. Respect
her feelings, emotions, and opinions. They are hers, and even if you
don't agree with them, you need to show her respect.
- When
possible and appropriate, keep it light. More than likely, the subjects
and issues you are addressing are serious. When appropriate, lighten
things up a bit. Humor is always a great way to relax others. Just
keep it appropriate.
- Be genuine.
If it's sad, express sadness. If it's funny, laugh.
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